More time for what matters.

Process automation

Many recurring everyday tasks can be handed over: capturing and routing enquiries, coordinating appointments, moving data between systems, sending notifications. We equip your website with features that take care of exactly that, so you can focus on your business again.

What is included

Analysis of your recurring workflows for automation potential
Automatic capture and routing of enquiries
Connection to your existing tools such as email and calendar
Automatic notifications and regular reporting

First we measure what actually costs time

What gets automated is not what is technically impressive but what genuinely costs you time. It therefore starts with a sober look at your recurring processes: what happens after an enquiry, how often the same data is transferred by hand, where mistakes arise, what is regularly forgotten. That list usually yields two or three processes where automation pays off immediately, and a few where, honestly, the effort is not worth it. That is part of the result too.

Typical processes your website can take over

Enquiries from the form are captured, validated and filed in one overview instead of drowning in an inbox. The sender receives an immediate confirmation, you receive a notification. Appointments can be booked online and land in your calendar automatically, cancellation included. Recurring reports arrive by themselves at a fixed time. Data moves between the tools you already use without anyone retyping it. This very website runs on processes of exactly that kind, so the approach is proven rather than merely described.

Transparent and without dependency

Every automation is built so that what it does stays visible and so that it can be switched off without bringing operations to a halt. Failures are logged rather than silently swallowed, because an automation that fails unnoticed is more dangerous than none at all. Personal data is processed only as far as the respective purpose requires, and the services involved are named openly.

Who this is for

Businesses where enquiries get lost in the inbox
Anyone still moving appointments back and forth by phone
Companies entering the same data into several systems
Self-employed people without admin support whose evenings go on paperwork

What it costs

An automation package starts at 500 € net. It covers the analysis of your processes, the implementation of one clearly defined workflow and the handover. Further workflows are added individually, each once the previous one has proven itself in daily use.

That is 595 € gross, including 19 % VAT.

All figures net, plus 19 % German VAT, as we work exclusively with companies, self-employed people and associations. The binding fixed price is agreed after the initial conversation, before any cost arises.

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Frequent questions about this service

Do I need new software for this?

In most cases no. We first check what your existing tools can already do and how they can be connected. New components are added only where they genuinely enable a process that would otherwise be impossible.

What happens if the automation fails?

Every workflow is designed so that a failure becomes visible and the work can continue manually. Failed attempts are logged so they are noticed and fixed rather than disappearing silently.

Is this compatible with data protection law?

For every workflow you receive a list of which data goes where and which external services are involved. Only what the purpose requires is processed. The final legal assessment of your processing belongs with a qualified professional; the technical groundwork for it is prepared properly here.

Is this worthwhile at my size of business?

That can be calculated. A process costing one hour a week ties up around fifty working hours a year. Whether automation pays off depends on how often the process occurs. If the calculation does not work out, we say so.

Works well with

The five areas interlock. These services are most often booked alongside this one:

Modern web design

Websites that speak to your audience, improve navigation and turn visitors into enquiries and sales.

SEO optimisation

Basic optimisation is included in every website. The extended service covers audience research, competitor analysis, SEO audits and a strategy for lasting visibility.

Does this fit your project?

Describe briefly what you have in mind. You will receive an honest assessment and a first price orientation within 24 hours.

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